There could be many reasons but the most probable is you have simply forgotten your password, are trying the wrong one, or are entering it incorrectly. Some other things to think about include:

• Does your username or password contain a mixture of upper and lower case letters? It should be entered exactly
• Are cookies enabled on your browser

Locate or search for the desired course (you can click ‘All courses…’ in the ‘My courses’ block) and click on the course name. If your teacher has given you an enrollment key, enter it when prompted, and click Enroll me in this course. Once you are enrolled in a course, it will appear under “My courses” any time that you are logged into that Moodle site.

• ‘My Courses’ block if it has been added to the page you are on
• Go back to the homepage (see below) and then use the main course block (if it has been added!)

Use the navigation bar at the top left of the page or the button at the very bottom of the course

If you are not already enrolled in a course you can search for it by name and description.

This is either because:

• The assignment has now closed
• The assignment is not yet open
• You already uploaded something and the settings prevent resubmissions

There are many ways you can access their feedback. The most common method is by simply going to the same place where you uploaded the work. Another common method is to follow the link in the recent activity block (if the teacher has included it on the course). Another method would be to access the grade book and then follow the link for the required assignment. Depending upon how the assignment was set up, you may receive an email when it has been marked with a direct link to the feedback.

Don’t panic! The Moodle gradebook takes into account unmarked and unsubmitted work. In other words, you start with zero and as you progress through the course and complete graded activities the percentage will steadily rise

You might exceed the quiz time limit.

This should never happen, because the count-down timer should submit the quiz automatically when time expires, and then the Moodle server should process your submission promptly. However, if the server is overloaded and running slowly, your responses may not be processed until after to ‘too late’ cut-off time, and so you will not receive marks for those questions.

You have probably clicked on the ☐ icon. To reveal all of the other weeks/topics you need to click on the ☐ icon which you will see in the right margin of the week/topic. You can also use the dropdown box underneath the displayed week/topic to jump to a hidden section